COVID-19 Resources for Hospices

HPCANYS will post on this page, information related to COVID-19 relevant for hospice and palliative care providers.  Your will note that we are attaching links to bring you to either DOH, NHPCO, CDC or CMS for the source documents as they are change/ updated regularly.

CDC Website
       * 4/13 Provider Education

DOH COVID-19 website
for providers: 
NY State EMAIL for concerns for providers only  covidproviderinfo@health.ny.govPROCESS TO ASK FOR PPE:   New Directive on how to ask for PPE from DOH  and hotline for non NYC is  
  • call you local OEM first:   if you are still in need, call the state hotline: 518-292-2391
  • Call your local OEM County Office-    listing of offices is in the OEM link. Some have the request for PPE on their websites 
  • COUNSELING RESOURCES:  NY DOH has made available counseling resources: 8 am - 10 pm 7 days a week.  1-844-863-9314

  • Executive Order 202-14:  includes ability for guardians to designate a person in writing to speak for their relative if they are unable, PPE moving from one organization to another and ability to witness remotely.  
  • Executive Order 202-14: Subdivision (2-b) of Section 4002 of the Public Health Law to the extent necessary to allow a hospice residence to designate any number of beds within such facility as dually certified inpatient beds;

CMS/ MEDICARE/ FEDERAL INFORMATION- most recent listed first:
  • 3/29/2020 CMS Blanket Hospice Waivers
  • 3/23/20 Nursing Home Survey documentation that specifies on page 8 that hospice can visit
  • 3/20/2020 Requests for Advancing funds   Fact Sheet
  • 3/2020 Provider Burden Relief FAQ's 
  • CMS Answers NHPCO Questions on Flexibility NHPCO requested additional written clarification on flexibilities for hospice. On 3/24/2020,  [CMS] writes: "are aware of the need to issue additional guidance to hospices about the flexibilities already included in the CoPs when it comes to determining on a case-by-case basis how a visit should be made. As we [CMS] stated on the call [with NHPCO], the hospice CoPs don’t specify how or how often direct clinical visits are made. Hospice providers are required to provide services that meet the needs of the patient based on the plan of care that is person-centered and individualized. CMS encourages hospices to address these issues on a case by case basis and make sure to document how the hospice is meeting the goals of care in a safe and appropriate manner. We are working on issuing revised guidance, but do not have a projected release date at this time."
  • 3/17/2020 CMS Telehealth guidance
    •  Telehealth Resources : new CMS website went live on 4/22/2020 to provide information about the latest federal efforts to support and promote telehealth services. It provides helpful information about telemedicine and links to tools and resources for practitioners
  • 3/9/2020: Hospice guidance: CMS issued guidance for hospice providers
FEMA- NY- how to apply for monitory assistance- briefings are available 
Sequestration  suspended till end of 2020.  NHPCO resource on analysis.

NHPCO Virtual Visit guidance and helpful tips
NHPCO COVID-19 Resources:
NHPCO  COVID-19 In Prisons and Jails

CAPC has multiple resources:   for COVID -19 all held on the : COVID-19 Response Resource Hub